Privacy Policy

DBMartNG (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our platform and services.

2.1 Information You Provide

• Account Information: Name, email address, phone number, and password when you create an account.
• Profile Information: Business name, description, address, website, social media links, logo, and images.
• Listing Information: Product/service details, prices, descriptions, and images.
• Communications: Messages sent to vendors or support, and any correspondence with us.
• Payment Information: Payment data is processed by Paystack and is not stored on our servers.

2.2 Information Collected Automatically

• Usage Data: Pages visited, search queries, time spent on the platform.
• Device Information: Browser type, operating system, IP address, and device type.
• Cookies: We use cookies and similar tracking technologies to enhance your experience.

• To provide, maintain, and improve our platform and services.
• To facilitate connections between buyers and vendors.
• To process subscription payments and manage vendor accounts.
• To send transactional notifications (e.g., subscription updates, messages).
• To detect, prevent, and address fraud, spam, and abuse.
• To comply with legal obligations and enforce our Terms of Service.
• To analyze platform usage and improve user experience.
• To send marketing communications only with your explicit consent.

We may share your information in the following circumstances:

• With Other Users: Vendor profile information is publicly visible. Messages are shared between the sender and recipient.
• With Service Providers: We share data with Paystack (payment processing), Supabase (database hosting), and Supabase Storage (file storage).
• For Legal Reasons: If required by law or to protect our rights and safety.
• With Your Consent: We may share information for other purposes with your explicit consent.

We do not sell your personal data to third parties.

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security audits.

Your data is stored on secure servers provided by Supabase (database) and Supabase Storage (file storage). Payment information is processed and stored by Paystack and is never stored on our own servers.

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we retain data only as required by law or for legitimate business purposes (e.g., fraud prevention, legal obligations). You may request deletion of your data at any time.

Under applicable data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal obligations.
• Restriction: Request restriction of processing your data.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to the processing of your data for marketing purposes.

To exercise any of these rights, contact us at support@dbmart.ng.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze platform traffic, and remember your preferences. You can manage cookie preferences through your browser settings. Essential cookies are required for the platform to function properly.

The Platform may contain links to third-party websites (vendor websites, social media, payment gateways). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal data.

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@dbmart.ng
Platform: DBMartNG